EFFECTIVE DATE: 15.09.2025.
Tent Softlab (“we”, “our”, or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
Definitions
1. Information We Collect
We may collect the following categories of personal data:
Contact Information: Name, email address, phone number, and company details.
Technical Information: IP address, browser type, operating system, device identifiers.
Usage Information: Pages visited, time spent on site, navigation paths, referral source.
Communications: Information you provide when contacting us via forms or emails.
Cookies and Tracking Data: Information collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the collected data to:
Provide, maintain, and improve our services
Communicate with you regarding inquiries or support
Monitor and analyze trends and usage
Ensure website security and technical functionality
Comply with legal obligations and enforce our terms
3. Legal Basis for Processing (GDPR)
For users within the European Economic Area (EEA), personal data is processed under the following legal bases:
Consent
Contractual necessity
Legal obligation
Legitimate interests (e.g., service improvement, security)
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. Users can control the use of cookies via their browser settings.
To learn more, refer to our [Cookie Policy] (if separate).
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your data with:
Service Providers (e.g., cloud hosting, analytics tools)
Legal Authorities if required to comply with legal obligations
Business Transfers in case of mergers, acquisitions, or asset sales
All third parties are required to adhere to confidentiality and data protection obligations.
6. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy or to comply with legal, regulatory, tax, or accounting obligations.
In some cases, anonymized data may be retained indefinitely for research or analytics.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent where applicable
Object to or restrict processing
Request data portability
Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at hello@tentsoftlab.com
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
9. International Data Transfers
Your information may be transferred to and stored on servers outside your country of residence. We take steps to ensure that your data receives an adequate level of protection, including standard contractual clauses (SCCs) where applicable.
10. Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for their content or privacy practices and recommend reviewing their policies.
11. Automated Decision-Making
We do not engage in automated decision-making or profiling that has a legal or significant effect on individuals.
12. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and notify users if significant changes are made.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@tentsoftlab.com
Company Name: Tent Softlab
Website: www.tentsoftlab.com